This FAQ is provided for convenience and is subject to marine.shop’s full Shipping Policy, Refund Policy, Terms of Service, and any applicable product-specific conditions.

 

Shipping & Delivery

How long does order processing take?

Most in-stock orders are processed within 1 to 3 business days, unless otherwise noted on the product page or in your order confirmation.

How long does shipping take?

Transit times vary by carrier, destination, and product type. Delivery estimates are not guaranteed unless explicitly stated.

Will I receive tracking information?

Yes. Tracking information is typically sent once the shipping label has been created and the shipment has been prepared for carrier pickup.

Can an order ship in multiple packages?

Yes. Some orders may ship in separate packages or from different supplier locations depending on product availability, warehouse location, or item size.

Do you ship to P.O. boxes?

Some products may be eligible for shipment to P.O. boxes, but oversized, heavy, freight, or signature-required shipments generally cannot be delivered to P.O. boxes.

Do you require a signature on delivery?

Certain orders may require a signature, especially higher-value, freight, or special-order shipments.

What happens if a package is delayed by the carrier?

Carrier delays can occur due to weather, routing issues, demand surges, or operational disruptions. Once an order has shipped, transit timing is controlled by the carrier.

Can I request expedited shipping?

Where available, expedited shipping options may be offered at checkout or by request before shipment. Expedited service does not guarantee carrier performance after dispatch.

What if my package shows delivered but I cannot find it?

Please check around the delivery location, with building staff or neighbors, and then contact the carrier and marine.shop promptly so the shipment can be reviewed.

 

Need Help?

How can I get assistance?

If you have questions about shipping methods, delivery timing, or a specific order, please contact marine.shop before or after placing your order.